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I’d like to host my website/web service on an SMB Solutions Server. Can I?

Customers who use an Application server can host websites and web services on our systems. Our team can publish URLs and Ports for you. However, we insist our customers obtain a valid SSL certificate in order to publish HTTPS. If you wish to use your own domain name, you will have to provide a valid […]

How do I access the SMB Solutions cloud environment using Microsoft RDP on my Windows device?

Microsoft Users can connect their computers to the SMB Solutions Cloud via a web feed (or a URL link) from the Microsoft Control Panel on their local machines. This takes only a few minutes to setup: We also have a YouTube tutorial video available here. Asia Pacific URL – https://rds-gw01.smbsolutions.com.au/ Europe URL – https://gateway.smbclouderp.com/ USA URL – https://gateway.smberpcloud.com/

How do I access the SMB Solutions cloud environment using Microsoft RDP on my Mac device?

Mac OS X users must download Microsoft Remote Desktop software in order to establish a connection with our system. Setting up Microsoft RDT only takes a few minutes: You are now connected through the Remote Desktop on Mac OS X.We have a YouTube tutorial video available here. Asia Pacific URL – https://rds-gw01.smbsolutions.com.au/ Europe URL – https://gateway.smbclouderp.com/ USA URL […]

How does browser access with SMB Solutions’ HTML5 client work?

We support web-based access to all SAP Business One users with HTML5 web browsers. We support Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari, and most other modern browsers. Please be aware that ad-blocking extensions might interfere with some of the features our web-browser system needs to function. Please disable them before attempting to […]

Can I change my company time zone in SAP Business One?

In most cases, users’ default time zone will correspond to the time zone of the data centre being accessed. Partners can change their company time zone in the Administration tab, under System Initialisation. Click on General Settings and look for Manage Company Time. Check the corresponding box and open the Time Zone tab. Once you […]

Does the system support label printers and other devices?

In general, we support most print hardware on the market. However, there are many different printer types, brands, models, and software communication channels out there – we cannot guarantee optimal performance for every single one.

How can I use the SMB Solutions FTP?

Our FTP service is enabled for all users and provides a secure space for customers to upload and download files. We use the SFTP (FTP over SSL) configuration. You can connect to our FTP service using any FTP client like Filezilla or WinSCP.

Can I have remote desktop access to the SQL server?

We don’t allow remote desktop access (RDP) to the SQL server. You may have your own on-premises SAP hardware, but multiple instances are involved on our SQL server. If you do own your own private cloud, you can perform backup and restore processes through the SQL Management Studio.

Can I use SAP Browser Access?

We no longer support SAP Browser Access because it has significant limitations and is no longer being developed by SAP. Instead, we offer HTML5 Access, which covers all of the SAP Client functions and add-ons much more efficiently. SAP has also now launched the SAP Business One Web Client, which offers web-based access to SAP […]

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