Wastewater treatment is not an industry where downtime is an inconvenience. It is an operational problem with real consequences.

Tasman Waters manages wastewater treatment infrastructure and relies on SAP Business One to keep their operations running. When they needed to move to cloud hosting, they chose SMB Solutions, a provider they already knew from their SAP setup. The transition was straightforward. The relationship has only improved since.

The difference from their previous provider was immediate. Less downtime, faster response times and a support team that actually understands the system they are calling about.

“Our SAP Business One system is running so much more smoothly and with less downtime than we had with our previous provider.”

What stood out was not just the technical capability but the human side of the service. When Tasman Waters ran into a separate business issue with Telstra, SMB Solutions stepped in and helped resolve it. That is not in the scope of a hosting contract. They did it anyway.

One hundred percent satisfaction. No feedback for improvement. A referral offered without hesitation.