When you are moving businesses off MYOB and onto a full ERP system, the hosting provider cannot be the weak link.

Key Business Solutions specialises in helping small and medium businesses make the step up from traditional accounting software to SAP Business One. They have guided businesses through that transition more times than they can count, which means they know exactly what their clients need from a hosting provider: Australian infrastructure, 24/7 access, and a support team that picks up the phone.

SMB Solutions delivered all three.

Having the data centre located in Australia was a non-negotiable. So was reliability. A client who has just moved from Xero to a full ERP system cannot afford access issues or support that routes through an overseas call centre.

“Having the data centre located in Australia is important to us and our customers. Equally important is a reliable and responsive provider that ensures 24/7 access. SMB Solutions fulfils both criteria and, importantly, is easy to deal with.”

What sealed it was the quality of local support. Not just technically capable, but familiar with the SAP Business One environment, the onboarding process and the day-to-day operational questions that come up once a client is live.