Steel fabrication runs on tight margins and tighter deadlines. When your system goes down, work stops.

IsFab supplies and fabricates steel, fencing and related products out of Bundaberg, Queensland. Moving to cloud hosting was a practical decision: it gave the team seamless access between their office and offsite accounts, without the complexity of managing their own infrastructure.

What they did not expect was the level of support that came with it.

SMB Solutions has become one of IsFab’s preferred suppliers, not because of the technology alone, but because of the people behind it. Richard and Callum have gone well beyond the scope of cloud hosting to help the business solve problems, including a support call at 3am US time that got resolved the same night.

“The customer service from SMB Solutions is the best I have found anywhere.”

That kind of response is not standard in this industry. For IsFab it has become the benchmark.

When asked whether they would refer SMB Solutions to others, Isaac did not hesitate. The cloud hosting and the team behind it come recommended without reservation.